Callboxinc.com

I have my own salespeople. Why should I outsource appointment setting?

Many companies have realized the benefits of separating cold calling, lead generation, and appointment setting from the actual face-to-face selling. One of these benefits is that it allows both the sales and marketing teams to specialize and focus on their core tasks.  Essentially, salespeople are more productive as they focus on using their knowledge, presentation, and negotiating skills to close sales. Since most salespeople hate cold calling and setting appointments, forcing them to perform these tasks almost always generates poor results.

On the other hand, b2b appointment setters specialize in cold calling so the chances of them getting the job well done are greater. Additionally, outsourcing appointment setting to a dedicated professional appointment setting company cuts your overhead. When you outsource your appointment setting function, your salespeople will have more time talking to pre-qualified prospects instead of spending their time chasing cold leads.

Where is your office located?

Our main office is located in Encino, California. We also have call center facilities in the Philippines where most of our professional appointment setters are based.

How much do you charge per appointment?
Pricing depends on various factors such as the complexity of the project, the size of your campaign, and the type of industry you target. Contact us to discuss pricing.

Do you guarantee results?
First off, we do not guarantee sales. However, we guarantee that we will undertake an appointment setting campaign matched to your needs and objectives. We have resources that we can use to identify and reach the right types of prospects for your business. Quite simply, we will discuss with you your objectives in a realistic and honest manner, and we will formulate a fitting solution based on what you are trying to achieve.

As to quality, we have quality assurance analysts who make sure that each b2b appointment we deliver to you is qualified based on you preferred criteria. Once you got the leads, then it will be down to you to convert them into sales. However, if you want us to assist in the entire sales process, we would be delighted to do so. In any case where the prospect fails to show up at the appointed time, we will replace that appointment free of charge.

How do you customize your campaign to meet my needs?
We work with your team to discuss your ideal customer profile, target industries, geographical area, and your campaign objectives. We carefully study your product and highlight the unique benefits you have to offer your prospects. We then choose the right agents to work for you. We have appointment setters assigned to clients targeting specific verticals and industries. We make sure you will be working with people who know your market.

How would I know if the appointment setter assigned to my campaign is doing his job?
We will give you access (user name and password) to our PipelineCRM where you can monitor the progress of your campaign in real-time using the Agent Log function. You can also listen in on each live call made by the agent(s) assigned to your campaign.

Do you have your own contact lists?
Yes. We have been providing appointment setting services to clients from different industries since 2004.  Over the last 7 years, we have compiled a database of over 20 million active business contacts.

How can I measure the progress of my campaign?
We will provide detailed reports on the number of calls made or pre-qualified appointments set on your preferred schedule and reporting method. An account manager assigned to you will communicate with you regularly.

I want to sign up. How do I get started?
We appreciate the opportunity to work with you. Contact us at 888-591- 1095 to speak with one of our reps, or fill our contact us form and we will call you right away.